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The IdeaScale iPhone feedback widgets allows IdeaScale clients to gather mass opinion, feedback, and input with just one line of code. This allows businesses to seamlessly listen to their customers without interrupting the user experience. The app allows users to view the feed of currently submitted feedback and quickly vote or comment on their favorites. The best items bubble up to the top. If the app user's feedback isn't in the list, they can quickly add a new idea - keeping the flow of new ideas fresh. In this way, the entire application experience is housed in one tiny widget package that never asks users to leave the digital, mobile environment.
We use email, Twitter, and GetSatisfaction. The IdeaScale iPhone widget turned out to be a hit as we received much more user feedback than before.Zsombor Szabó,
All community content is portable. Administrators can back-up ideas, members, comments, votes and more and package them to be added to another relevant target community. The conversation can always expand and evolve.
IdeaScale allows organizations to dialogue with their communities on specific questions. Administrators can easily create a poll that presents to every member at login in order to gather valuable, question-specific data.
Questions about your account? An account manager will always be on hand to assist.