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IdeaScale is a brainstorming tool that anyone can implement within their organization with just a few simple mouse clicks. Creativity is made easy when customers or employees can simply share their thoughts and ideas in a collaborative fashion and then decide which ideas would be best to implement based on how many votes they receive from the other members. Using the power of SaaS software (the cloud), any organization can bring brainstorming to everyone and then make changes in a way that makes good business sense and helps companies meet their bottom line.
By using the cloud, Avid software was able to launch IdeaScale months quicker than it would have been able to on its own.Beth Martinko
IdeaScale allows administrators to assign subject matter expertise or responsibility-based roles to specific community members. Once those roles are defined, content with the matching data will automatically be routed to the appropriate team members.
IdeaScale is dedicated to providing outstanding support to all our customers. Between our Knowledge Base of over 500 help articles and screencasts, live chat, and 24hr email support, there is always someone available to answer your question.
When conversations and questions are reserved for particular groups, IdeaScale allows moderators to restrict certain campaigns to those members with an assigned community role.