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What is feedback software?
Feedback software is used to collect ideas, suggestions, or even problems from your customers online or within your current software application. But rather than simply amassing a list of problems, IdeaScale begins to build a community of ideas that can be harvested for future iterations of the product. It also allows other members to weigh in on those ideas so that they can build on them, share them, get excited about them. It's more than feedback, it's building a community. IdeaScale's cloud-hosted software solution is optimized for all mobile devices with a web browser so that organizations and companies can engage with their network at any time, anywhere.
IdeaScale easily handled the large volume of traffic coming from the WhiteHouse.gov website.Lena Trudeau
IdeaScale allows users to restrict specific conversations and campaigns to those community members with assigned community roles. Dialogues, decisions, comments, and voting can all be consigned to the most relevant participants.
IdeaScale is powerful and flexible enough to add additional data collection to both your new idea submission form and user registration page. Need to know from which departments your users are coming to the community? Easily collect additional information about each idea or community member with just a few clicks.
IdeaScale allows for real-time, verifiable translation of all user-generated content in more than 30 languages. True content localization is possible as every idea and comment is automatically translated and can be authenticated by the author or community experts.