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What is feedback software?
Feedback software is used to collect ideas, suggestions, or even problems from your customers online or within your current software application. But rather than simply amassing a list of problems, IdeaScale begins to build a community of ideas that can be harvested for future iterations of the product. It also allows other members to weigh in on those ideas so that they can build on them, share them, get excited about them. It's more than feedback, it's building a community. IdeaScale's cloud-hosted software solution is optimized for all mobile devices with a web browser so that organizations and companies can engage with their network at any time, anywhere.
IdeaScale easily handled the large volume of traffic coming from the WhiteHouse.gov website.Lena Trudeau
Questions about your account? An account manager will always be on hand to assist.
With IdeaScale?s SDK for iPhone and Android, developers can put feedback right within their app. This allows them to get suggestions in real time from their app users--not after they uninstall.
Lively debate is possible with the question and answer module. System users can pose specific questions and receive comments and answers from within an open or closed network. The best answers bubble up to the top.